Our Mission

ON DEMAND
Mortgage Field Services

ON DEMAND Mortgage Field Services, Inc. (ON DEMAND MFS) is a state-wide mortgage services company located in Central Florida. Our staff are all born and raised right here in this sunny piece of paradise. This is our home; -we know Florida. That's why we are the #1 specialists of the state. Our services include property inspections, property preservation, REO property maintenance, property registrations and other mortgage-related services. The success of ON DEMAND MFS is the result of our continuous focus on building long-term relationships with our clients based upon trust and integrity. ON DEMAND MFS is trusted by some of the state’s largest and most respected banks and mortgage servicers.

ON DEMAND MFS has built a management team with almost 100 years of combined experience in our industry, rivaling that of any field services company in all of Florida. Proof of the quality of the work we do is shown on our client scorecards. We are dedicated to providing quality services that are supported by a best-in-class customer service experience that is evident through our long-tenured relationships with many of the largest financial institutions in the industry.

ON DEMAND MFS provides inspections and property preservation services in a highly-regulated environment, has the proven ability to handle large volumes and the capacity of recruiting and monitoring a substantial vendor network.

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• QUALITY

  The focus on quality is at the core of ON DEMAND MFS’ culture and operating strategy. ON DEMAND MFS is setting itself apart as the #1 quality field services provider in Central Florida for years to come. This is achieved by placing an emphasis on quality assurance at every level of the organization. ON DEMAND MFS utilizes a multi-faceted approach starting with the individual work order review. There is also a quality component added by our vendor management group as it relates to the quality of each vendor’s work. Lastly, our quality assurance department provides an independent review of a sampling of inspections and work orders.
  
  We believe that the focus on and commitment to quality assurance at ON DEMAND MFS surpasses that of any other field service provider in Central Florida and is quantified based on our performance results, scorecard comparisons and overall reputation in the industry.
  
  

• COMPLIANCE

  ON DEMAND MFS is committed to providing our clients with up-to-date local ordinance information for municipalities across the state, and we remain current on hot topics, regulatory trends and updates, applicable laws and investor requirements. ON DEMAND MFS leverages its knowledgeable and experienced management team to understand the guidelines of all major investor and insurer types, and results in our ability to manage large portfolios of HUD, Freddie Mac, Fannie Mae and VA loan types.
  
  

• TECHNOLOGY

  ON DEMAND MFS utilizes web-based, multi-functional technology which offers our clients immediate access to field service history, cost estimators and extensive photo documentation of all services completed. In addition, ON DEMAND MFS has proven its ability to react swiftly to requests based on client and/or industry needs.
  
  

• EXPERIENCE

  With a management team containing almost 100 combined years of experience in the financial services industry, ON DEMAND MFS is able to offer unparalleled suggestions and best practices on how to resolve challenges as they arise. Furthermore, the close relationships that ON DEMAND MFS has with investors and insurers enable us to quickly assist in the event that an issue arises or if there is an industry need.

© 2020 ON DEMAND Mortgage Field Services